John Ratsey , Feb 7, Or do you mean Windows natively recognizes it? Hi all, I resolved this problem, i had to upgrade firmware of CotrolVault chip can download as Dell recommended. The swipe sensor is detected again after a complete shutdown. Share This Page Tweet. No, create an account now.

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I read somewhere that you need the TPM chip enabled to use the fingerprint reader, tried that but it did nothing for me. Cephei78Feb 13, The fingerprint reader is connected and does respond, but the ControlPoint dell e6500 fingerprint throws an error if I try to enroll my fingerprint the error doesn’t show up if I don’t touch the sensor.

Is it worth buying a Dell refurbished Latitude ? The swipe sensor is detected again after a complete dell e6500 fingerprint. Hello John, thanks for your answer!

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Your name or email address: I can’t give you the exact error message because Windows 7 and the ControlPoint software is german but I think it wouldn’t help if i could, it’s just saying that there was an error Does anybody have a suggestion how to fix this problem? Similar Threads – Latitude E fingerprint.

Hi all, I resolved this problem, i had to upgrade firmware of CotrolVault chip can download as Dell recommended. Yamakuzure Jul 20, at At this point I think I’m going to surrender after 3 days of battling with the device, it is more dell e6500 fingerprint a gimmick dell e6500 fingerprint and crippled if you read this http: What is the difference between Dell Latitude 3×90, 5×90 and 7×90?

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dell e6500 fingerprint I created a bootable dos usb stick and did a few tests. Fingerpirnt you already have an account? Cephei78Feb 7, Anyone can help us, please take your hand.

Latitude E – fingerprint reader problems | NotebookReview

There are various security related packages under the ControlPoint downloads. No, create an account now. I installed a fresh Windows 7 32 bit dell e6500 fingerprint, installed all drivers and the latest ControlPoint Security Drivers and Manager – didn’t work. Thanks for your help! John Ratsey dell e6500 fingerprint, Feb 7, Cephei78Feb 8, Dell Latitude, Vostro, and Precision. After restart, you start to install Security Pack, then installing Security Management.

Latitude E6500 – fingerprint reader problems

Enjoin and good luck to you. Share This Page Tweet. Hello all, I got Dell E, and i met with the same issue.

Dell e6500 fingerprint problem before is that the Broadcom USH effectively hides the fingerprint reader from the system, thus severely restricting it’s functionality unless the supplied software is used, which itself is pathetic. Log in or Sign up.

Hi cucchuoi When you say you got it working, do you mean with the Embassy Wave software that Dell provides? I fingerlrint a little diagnostic tool ushdiag. Did you get all of: It’s a shame though, this notebook cost me 1.

JontyMay 20, dell e6500 fingerprint